Tag: Property Council of Australia

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Latest industry developments Things to watch

Have your village insurance premiums gone up? Fill out this survey and let us know! ​

Here’s an initiative we invite you to take part in, based on anecdotal evidence that retirement village insurance premiums are on the rise.

The Property Council Retirement Living Council (PC RLC) is seeking to collect data on reports of premiums increasing from 50-120%, driven by fires, floods, storm damage and the impact of COVID.

Insurance can be one of the larger line items in a village budget, and increases in premiums can have an impact on a village’s bottom line.

To address the problem, the PC RLC needs to understand the lay of the land.

That way they will be able to determine whether actions like recommending certain insurance providers or pursuing bespoke insurance arrangements are worthwhile.

To participate in the survey, click here.

The PC RLC is also encouraging village operators who’ve experienced serious hikes, to email direct here.

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Latest industry developments

Property Council Award Finalists announced

The DCM Institute team would also like to acknowledge the wonderful contribution of all those who dedicate themselves to a career in this sector.

The Property Council of Australia’s Retirement Living Council has released the detail of the finalists for the National Retirement Living Awards this month.

I was honoured to be nominated as a judge in this process and was humbled by the dedication, passion and initiative shown by the finalists.

And we’d like to extend a special mention to the DCM Institute program participants and their organisations who have been nominated as finalists:

  • Jodie Shelley, Broadwater Court (Living Choice Australia)
  • Sarah Robinson, Bankstown, Kankama, Yagoona, Mirrambeena (Uniting)
  • Kelvin Lloyd, Veronica Gardens (Aveo)
  • Glynis McEwan, Glengarry Village (Masonic Care WA)
  • RAAFA Meadow Springs Hall Refurbishment Project (RAAFA Western Australia)
  • Bethanie Esprit Retirement Village Cottages (Bethanie Group)
  • Lendlease Remember When (Lendlease Retirement Living)

This is a great acknowledgment of dedication to communities, sector and career and we look forward to walking beside you and sharing your progress in this wonderful sector.

Congratulations to all finalists.

You can find a full list here.

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Latest industry developments What the research tells us

Join the Property Council Retirement Census

The upcoming PwC/Property Council Retirement Census is open and just around the corner.  

It’s open to all Australian retirement village operators and there is no cost to participate.

The Retirement Census profiles the physical characteristics of villages, ownership details, business attributes (e.g. tenure, financial structure, operating overheads), sales, resident profiles (e.g. demographics, length of stay), and future development.

We’d encourage all villages to participate, as the census is vital for:

  • Tracking the state of the sector
  • Comparison with international markets
  • Government lobbying
  • Providing data and facts for operators

Operators who participate in the survey get a free 60+ page report to helps them benchmark their business and keep up with sector trends. 

For more information, click here.

DCM Research National Resident Survey 2020

We’d also like to draw your attention to DCM Research’s National Resident Survey.

This piece of research is designed to help village professionals understand their residents and allows you to benchmark your community against the sector.

Participating villages will receive:

  • Final report in hard and soft copy (175 pages+)
  • Net Promoter Score (NPS) for each village and operator.
  • ResiRating – Score out of five for village and marketing purposes.
  • Resident satisfaction score out of 100.

The National Resident Survey is in the field in September. For more information, click here.