Categories
Latest industry developments

Security, safety and emergency access in retirement villages

How intense are the regulations and requirements in your state for emergency management in retirement villages?

In NSW we are expecting them to get a lot tighter and we expect the rest of the states will follow.

This is because in particular fire regulations were heavily discussed by residents who spoke up at the Kathryn Greiner retirement village inquiry meetings we attended.

Put simply, the residents gave repeated examples where operators were slack in following fire signage and egress regulations, plus few had evacuation plans.

One example was a resident in a wheelchair living on a fifth floor with no fire evacuation plan – especially when the lift is out of action.

Another was the lack of a roll call process to check everybody was at an assembly point.

We checked and this is the current information sheet available to NSW village managers – click HERE.

Email back to us your thoughts on the regulations and requirements for emergency response (fire etc).

Categories
What the research tells us

Awareness and perception of retirement villages

What is the awareness of villages?

Retirement villages are better understood and more favourably thought of than many would think.

In January we commissioned market research firm Australian Online Research (AOR) to survey residents of retirement villages. 19,600 residents participated.

As a control we also commissioned AOR to survey non-residents and their perceptions and interest in joining a village.

The top graph above reflects the answers by 1,109 people to the question: “Are you familiar with the concept of retirement villages?”

24% know quite a bit and 55% know a little. Only 23% say they haven’t heard of them or are not familiar.

I expect this matches your own experience.

The graph underneath, unsurprisingly, shows that 63% of the 1,109 people surveyed know someone who lives or has lived in a retirement village.

What we hear is that prospective residents have nothing against the concept of a retirement village but, with their kids, they are more wary of the contracts.

This is good if it leads to better understanding at the commencement rather than at the end of the village journey.