The Code of Conduct is an important step in professionalising the retirement living sector. It provides a road map for best practice in resident relations and operations.
It was formally introduced five months ago by Leading Aged Services Australia (LASA) and the Retirement Living Council (RLC). More than 600 villages have now signed up – a great start. They include Bolton Clarke, Oak Tree, IRT, Goodwin, Southern Cross Care WA, Masonic Care WA, Living Choice, Ryman Healthcare, Aveo, Lendlease, Stockland, Australian Unity and RetireAustralia.
However, this leaves 1,600 villages to go. To help villages, a provisional period has been established, making it easier for you to go through the process.
The RLC’s Policy and Communications Officer – Retirement Living, Patrick Tilley, says the provisional period – which could range from six up to 12 months if approved by the Code Administrator, Dr Elizabeth Lanyon, will give smaller operators the time they need to become Code compliant.
Our DCM Institute Village Management Professional Development Program makes the Code a lot simpler; we provide participants with the tools and resources to become Code compliant.
Please get in touch with Judy Martin if you would like to know more about how to access these tools.
To find out more about the Code and Provisional Registration, click here.