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‘Mediate, before it escalates!’: specialised Seniors mediation service launches

Ever wondered if you could call in a mediation service to break the ice? Now you can.

As we recently reported in The SOURCE, three industry experts, with combined 50 years industry experience, have unveiled a new mediation service for Retirement Villages, Manufactured Home Parks and Aged Care Facilities. 

Senior Living Mediation (SLM) aims to provide practical, cost effective and efficient dispute resolution solutions for operators, park owners, residents and homeowners throughout the country. 

“At SLM we share a genuine belief in the benefit of community living and a desire to help create and maintain harmonious communities,” said Aileen Stewart, SLM’s codirector and founder. “Mediate, before it escalates! is the catch cry of SLM and it could not be more true”. 

“SLM has facilitated the resolution of several long-running disputes in Queensland and New South Wales, reaching a successful resolution in an under a day,” said Ms Stewart. 

SLM’s practical mediation solutions are in keeping with values and principles of the Retirement Living Code of Conduct and are conducive with the ‘facilitative mediation’ model. 

Pictured: Senior Living Mediation’s lawyer Danielle Lim, Complaints Specialist in Land Lease Communities Gillian Moore and former TriCare Operations Manager Aileen Stewart

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